About J.LUMI
We dig lighting.
As users of our own products, we understand how important it is to make affordable, easy to use lighting products with great aesthetics. It is our goal to bring happy faces to our customers like they are our friends and families.
We believe technology must be useful for people and gentle to the environment. And we are working hard to deliver on these promises, every single day.
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Warranty
We are proud of our product quality. But it doesn't mean our products are damage-proof. Operating voltage, exposure to electrical spikes, physical shock and vibration, how often the fixture is turned on and off, and ambient operating temperature could also compromise or damage products.
That is why we offer a 12-month replacement warranty on all J.LUMI and J.VOLT products. As long as our customer could verify the purchase and provide proof or evidence for defects, we will provide replacement unit(s) free of charge OR ultimate refund if things don't work out. J.LUMI is committed to your total satisfaction.
How long is the warranty protection?
What is covered under J.LUMI standard warranty?
How to obtain a replacement?
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